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Policy

Policy

Delivery

Each of our bridal hair accessories is handmade to order from our Studio in London.
Current Production time for most items is 3-5 business days.
Domestic delivery is free.
Free worldwide shipping on all area order above £100.

All orders are dispatched by Royal Mail/DPD and have a reference tracking number.

You can expect to receive your order within 2-3 weeks (this may be a little longer for International orders) and maximum 1 week Mainland UK.

 

Returns

We can accept returns from you within 14 days after purchase if the protective label and packaging have been preserved on the product. Shipping costs are not included in our services.
If the product was damaged during the shipment, we can send you another one if you send us the broken product.

We do not accept returns for made-to-order items (not from the catalog in the store).